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We aim to respond to every enquiry within one business day, and usually much sooner. Your first reply comes from a strategist who has actually read your message, not an automated bot. If your project is time-sensitive, mention it and we will prioritise scheduling a call so we can move quickly.

A short description of your goals, the problem you are trying to solve, any rough timeline, and your budget range all help us point you to the right team faster. Links to existing products, designs or competitors are useful too. Don't worry if you only have a vague idea, part of our job is helping you shape it into a clear, achievable plan.

Yes. Silver Hamster partners with startups, scale-ups and enterprises around the world, and we adapt our working hours to keep collaboration smooth across time zones. We run projects remotely with clear communication, regular demos and shared tooling, so you always know exactly where things stand regardless of where your team is based.

We design and build web applications, mobile apps, e-commerce platforms, AI-powered products and cloud infrastructure. Engagements range from a focused MVP or design sprint to long-term product partnerships and dedicated teams. If you are not sure whether your idea is a fit, reach out anyway, we will tell you honestly and suggest the best path forward.

Absolutely. Your first conversation with us is a no-obligation discovery call where we learn about your goals and share initial thoughts on approach, scope and budget. There is no pressure and no cost, just a useful discussion that helps both sides decide whether we are the right partner for the work.